Retention Marketing Manager

📋 Description

• Own lifecycle marketing across Email and SMS channels.
• Build multi-step journeys with revenue and LTV as north star.
• Manage deliverability, audience growth, engagement, and conversions.
• Day-to-day production and ideation from concept to reporting.
• Creative, data-driven; personalize messaging with rapid iteration.
• Collaborate cross-functionally with teams to optimize campaigns.

🎯 Requirements

• 2-3+ years in retention marketing; owns Email/SMS programs.
• Klaviyo & Postscript expert; build and debug complex flows.
• HTML/CSS and Liquid templating for personalization.
• Strong Excel; pivot tables and dashboards.
• Advanced segmentation using behavioral and lifecycle data.
• SQL or data querying; Looker/GA familiarity a plus.

🎁 Benefits

• Healthcare: Medical, dental, and vision insurance.
• Retirement: 401(k) with company match.
• PTO: 15 days PTO, plus 11 holidays and sick leave.
• Incentives: Performance-based bonus eligibility and equity if applicable.