Retention Marketing Manager

📋 Description

• Lead and coach the retention marketing team with high quality.
• Create and manage automations and campaigns across email, SMS, and push.
• Improve personalization across channels for relevant, timely touchpoints.
• Build data-driven segmentation to reach the right audience at the right time.
• Build, optimize, and scale customer journeys in SFMC, Klaviyo, or Braze.
• Oversee email design and messaging best practices.

🎯 Requirements

• 3+ years in email and database marketing or related field.
• Experience leading a small team.
• 3+ years in marketing automation platforms (Braze, Klaviyo, SFMC); Braze certs preferred.
• Familiarity with Salesforce CRM.
• Direct response marketing experience.
• Data-driven with strong analytical skills and segmentation.

🎁 Benefits

• Generous healthcare package
• Monthly team events and activities
• Flexible stat holidays with bank days
• Weekly in-office team lunches
• Casual dress code
• Dog-friendly office environment
• Professional development: conferences/workshops covered