Retention Marketing Manager (KT by Knix)

📋 Description

• Tactical owner of Email and SMS lifecycle campaigns.
• Coordinate assets, QA, scheduling, testing, and reporting.
• Lead A/B tests to improve retention, conversions, and LTV.
• Manage briefing with Creative to ensure customer-focused campaigns.
• Analyze campaign data; report health weekly to monthly.
• Collaborate with Growth, CX, Product for alignment.

🎯 Requirements

• 4-6 years in email/lifecycle/retention (ecomm).
• Strong performance marketing mindset across paid, owned, organic.
• Technical skills: Attentive, Klaviyo, FriendBuy, Figma, Shopify.
• 2+ years using Klaviyo in ecommerce; 2+ years with Attentive.

🎁 Benefits

• 100% health and dental premiums for permanent full-time.
• Parental leave up to 80% of salary.
• RRSP matching program for permanent full-time team.
• 50% discount on Knix products.
• Employee assistance program and mental health support.