Retention Marketing Specialist

📋 Description

• Overseeing the day-to-day, hands-on execution of all things email & SMS campaign marketing for
• Partner closely with Customer Experience, IMC, Creative, Product, and Digital Merchandising teams
• Handling the execution of direct mail marketing campaigns
• Working closely with Retention Marketing Managers to implement campaign strategy and execution
• Understanding customer lifecycle and identifying opportunities for personalized communication
• Embracing the test and iterate mindset and playing an active role in devising, executing, and

🎯 Requirements

• 1–5 years of experience in email marketing
• Hands-on experience with Klaviyo
• Experience with Attentive, Figma, and Shopify is an asset
• Organized, detail-oriented, and reliable
• Creative problem solver
• Strong time management skills and a dependable work ethic

🎁 Benefits

• 100% of premiums for health, dental, and Health Spending Account (HSA)
• Generous coverage for paramedical services, mental health support, and vision care
• Access to Dialogue, an app for virtual coaching, therapy, and legal counseling
• 3 Floater Days and 10 Sick Days every year
• 4 extra paid days off attached to Victoria Day, Canada Day, Civic Holiday, and Labour Day
• Paid Parental Leave top-up to 80% for 24 weeks (nearly 6 months)