Returns & Claims Associate

📋 Description

• Manage and resolve customer and partner claims across multiple categories.
• Oversee returns management including tracking status and approvals.
• Coordinate with warehouses, suppliers, and internal teams.
• Ensure fair, timely, policy-compliant claim resolution.
• Maintain clear communication, documentation, and process improvement.
• Align with warehouses and vendors for returns processing.

🎯 Requirements

• Spanish, Italian, and English language skills required.
• 2-3+ years in claims management, operations, or disputes.
• Strong analytical and problem-solving skills.
• High attention to detail and a structured working style.
• Ability to manage multiple claim types and priorities.

🎁 Benefits

• Remote work flexibility.
• Company laptop and tools.
• Language learning support.
• Collaborative and supportive team environment.
• Professional growth and development opportunities.
• Corporate events and team-building activities.