Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

reporting crm customer service ai revops

πŸ“‹ Description

  • Onboarding & handoff ops: design handoff standards and milestones
  • CS operations: health scores, renewal forecasting, expansion tracking
  • Post-sale partner ops: track partner-led implementations; link to NRR
  • Post-sale reporting: own CS/implementation/partners reporting; surface insights
  • How you'll work: embedded across CS, implementation, and partners
  • Influence: earn credibility; drive better operations

🎯 Requirements

  • 5-7 years in post-sale lifecycle with cross-functional exposure
  • Analytically capable; own reporting; CRM/CS data
  • Comfortable using AI tools in day-to-day ops
  • Able to run cross-functional meetings and build clean models
  • Track record of building processes where none existed
  • Fintech, FP&A, or finance-adjacent SaaS experience is a plus

🎁 Benefits

  • Competitive compensation including equity package
  • Competitive vacation policy
  • Medical Insurance
  • L&D budget
  • Access to Meditopia (wellbeing platform)
  • Language courses (English / Spanish)
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