Revenue & Operations Manager

📋 Description

• Own revenue engine: pipeline, sales, onboarding, delivery, retention
• Lead distributed global team across time zones with KPIs
• Drive MRR growth by coordinating with sales resources and closing new business
• Define MRR-first commercial model: packaging, pricing, scope controls
• Run weekly sales and operations cadences; live scorecards; monthly reviews
• Improve client retention to 95%+ via onboarding and escalation protocols

🎯 Requirements

• Proven builder: grew services business from early stage to $1–$5M in revenue
• Own both commercial growth (sales, pricing, pipeline) and delivery/retention ops
• Direct experience selling and managing monthly recurring services (bookkeeping, accounting/CAS, fractional CFO, IT managed services)
• Track record of improving retention via onboarding, clearer scoping, and smarter escalation
• Experience leading distributed/global teams, setting weekly priorities, and accountability
• Remote work experience; proficient with Slack, Zoom, ClickUp, Google Workspace

🎁 Benefits

• Remote work with global teammates
• Competitive pay and growth opportunities
• Access to modern tools: Slack, ClickUp, Google Workspace
• Core Hours: 10:00 AM – 3:00 PM CT