Revenue Operations Specialist - Channel

📋 Description

• Manage tickets across accounting, billing, integrations, licensing, CRM, and renewals.
• Coordinate order troubleshooting with DEV and Product Management to resolve issues.
• Build and maintain promotion profiles in COP; update expiring promotions.
• Track and approve Ingram MPO2CNT requests within Connect platform.
• Track and update opportunities redirected through distribution.
• Proficient in Power BI and CRM reporting.

🎯 Requirements

• Bachelor’s degree preferred.
• 3-5 years in software product or project management; release cycles.
• Excellent communication and listening skills.
• MS Office, esp. Excel; CRM knowledge (Dynamics, Salesforce).
• English working language; fluent oral and written English.
• Amenable to night shift.

🎁 Benefits

• HMO coverage from day 1 of employment (plus 2 dependents).
• Group life insurance (upon regularization).
• Paid annual and sick leaves (convertible into cash).
• Paid compassionate leave (5 days).
• Award programs and referral program; diversity & inclusion.
• Hybrid working arrangement.