Review Generation Team Lead & Community Manager

📋 Description

• Own the strategy, roadmap, and prioritization framework for all review generation efforts across
• Lead, coach, and develop a team responsible for executing review campaigns, setting goals, and
• Partner with the Director of Leads, Content, and Research to align review generation priorities
• Build and nurture a community of engaged reviewers and buyers, including recognition, incentive
• Set team-wide KPIs for review volume, quality, and velocity, and report on program performance to
• Work with the UGC team to ensure campaign content and messaging is consistent, compelling, and

🎯 Requirements

• 5+ years of experience in email marketing, community management, or a related field, including 1-2+
• Bachelor's degree in Marketing, Communications, or a related field
• Proven experience managing or mentoring a team, with the ability to set goals, coach, and evaluate
• Skilled in marketing automation platforms (e.g., Ortto, Marketo, Salesforce Marketing Cloud)
• Strong writing, editing, and content strategy skills
• Experience designing and prioritizing campaigns across multiple stakeholders and customer segments

🎁 Benefits

• Comprehensive healthcare coverage for themselves and their families
• Monthly wellness reimbursement
• Access to Able To professional mental health coaching for stress, anxiety and depression support as
• 401(k) with up to 5% company matching for US employees
• UK employees are enrolled in a pension scheme
• Stock options