Rider Onboarding Associate - (6 Months FTC)

📋 Description

• Deliver in-person onboarding: Travel across the UKI to lead face-to-face rider onboarding sessions
• Secure hyper-local supply: Target and resolve rider supply deficits in historically hard-to-source
• Manage seasonal demand: Execute targeted supply plans for peak and seasonal trading periods to stay
• Optimise onboarding processes: Partner with the Supply and Rider Onboarding teams to iterate
• Enhance the rider experience: Collaborate with the Content & Engagement team to improve the

🎯 Requirements

• Operational capability: Proven experience within a fast-paced environment such as technology
• Autonomy and adaptability: A self-starter mindset with the ability to work solo, use your own
• Stakeholder communication: Strong empathetic listening and communication skills, with the ability
• Logistical flexibility: A valid UKI driving licence and a willingness to travel extensively
• Language skills: Professional proficiency in Portuguese or Arabic.
• Technical tooling: Familiarity with G Suite, Slack, Looker, and Salesforce.

🎁 Benefits

• Make a visible impact every day: Your work directly improves experiences for customers, partners
• Learn fast in an entrepreneurial environment: Work close to the market with autonomy, pace and real
• Build a career, not just a role: Stretch yourself, develop new skills and grow as the business
• Deliver together in an inclusive culture: Collaborative, values-driven teams that support how you
• All travel, mileage, and accommodation expenses incurred while in the field will be fully covered