Rider Onboarding Operations Representative

📋 Description

• Own rider onboarding end-to-end.
• Maintain healthy rider fleet levels to meet demand.
• Monitor supply pacing and pipeline metrics across markets.
• Coordinate daily with external vendors and internal teams.
• Audit and optimise onboarding workflows for funnel improvements.
• Support cross-market supply pipelines across international markets.

🎯 Requirements

• Fluency in written and spoken English.
• Proficiency in French, Italian, or Portuguese (desirable).
• Clear and concise communication across diverse teams and partners.
• Strong process orientation and attention to detail.
• Analytical and problem-solving skills.
• Familiarity with Salesforce (CRM) or Google Sheets.

🎁 Benefits

• Make a visible impact daily.
• Grow through ownership.
• Develop deep operational expertise.
• Collaborative, values-driven culture.