Liaise with players on account issues; ensure high levels of customer care
Analyse deposits and account categories to prevent fraud and resolve issues
Analyse affiliate accounts for irregularities
Suggest improvements to procedures for fraud prevention and customer care
Investigate financial irregularities and coordinate with other teams to prevent fraud
Check gaming history

🎯 Requirements

Knowledge of risk work including online payments or financial services
Fluent English and German at business level
Ability to identify subtle fraud and abuse patterns
Ability to deliver feedback effectively
Logical reasoning with analytical approach

🎁 Benefits

Regular bonus
Healthcare support
ShareSave scheme
Development opportunities
Wellbeing support
Hybrid working with 2 office days

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