Risk Intelligence Manager

📋 Description

• Lead, hire, coach, and performance-manage a team of fraud analysts
• Serve as an escalation point for complex investigations, emerging fraud attacks, and time-sensitive
• Establish and continuously improve investigative standards, operational playbooks, case review
• Develop and refine processes for merchant onboarding, decision transparency, and risk rule design
• Translate investigative findings and emerging fraud patterns into actionable recommendations that
• Partner with Risk leadership, Data Science, Customer Success, Product, and Engineering to identify

🎯 Requirements

• At least 3 years of direct people management experience, including coaching, performance
• At least 5 years of professional experience in e-commerce, payments, fraud prevention, or risk
• Strong analytical judgment and the ability to balance financial risk, customer experience, revenue
• Demonstrated experience developing operational standards, investigative playbooks, team workflows
• Excellent communication and presentation skills, with the ability to explain complex risk decisions
• Proven ability to collaborate across functions, particularly with data science, customer success

🎁 Benefits

• Remote work: Work remotely from within the United States
• Annual base salary: Compensation varies by geographic pay zone
• Equity: Eligible for a grant of 1,500 stock options, subject to position level and internal
• Performance bonus: Eligible for an annual bonus of up to 10% of base salary
• Paid time off: Discretionary time off policy with flexible leave arrangements
• Retirement savings: 401(k) plan with employer matching