Risk Operations Manager, Verifications

📋 Description

• Lead a team of Verification Risk Operations Associates.
• Guide verifications escalations and cross-functional inquiries.
• Drive ops delivery and process improvements balancing risk and CX.
• Own a roadmap of verification and compliance improvements.
• Build a culture of growth; set goals and provide regular feedback.
• Be data-driven in performance analysis and decisions.

🎯 Requirements

• 5+ years of direct people management in risk/ops.
• Ability to partner with global, distributed stakeholders.
• Operational background with new process launches/improvements.
• Problem-solving and comfortable with ambiguity.
• Credible in core user-facing work with high quality; lead by example.
• Excellent English and Spanish written and verbal communication.

🎁 Benefits

• Culture of collaboration, inclusivity and support.
• Impactful work shaping risk and verification at Stripe.