Sales Associate

📋 Description

• Provide customers with high-level service at every turn
• Initiate conversations with customers
• Assist at the cash desk, fitting rooms, and throughout the shop floor
• Process deliveries, replenish stock, and merchandise the latest garments on the shop floor
• Guide customers through their journey, offering genuine assistance and proactive service
• Collaborate with the team to create moments that matter

🎯 Requirements

• Customer-focused with a commitment to excellent service
• Adaptable and flexible to changing priorities and customer requests
• Action-oriented, proactive, and driven to take initiative
• Strong communicator with genuine interest in people
• Eager to learn and open to feedback
• Brand enthusiast with passion for the brand and collection

🎁 Benefits

• 25% staff discount on all H&M Group brands in stores and online
• Inclusion in H&M Incentive Program (HIP)
• Birthday paid (Canada-based colleagues)
• Employee Assistance Program (Canada-based colleagues)
• Additional Voluntary Benefits (Canada-based colleagues)