Sales Associate

📋 Description

• Greet customers and embody the heart of the brand
• Provide high-level customer service at every turn, including initiating conversations, assisting at
• Process deliveries, replenish stock, and merchandise the latest garments on the shop floor
• Guide customers through their journey, offering genuine assistance and proactive service
• Collaborate with the team to create moments that matter

🎯 Requirements

• Customer-focused: Enjoy engaging with people and committed to delivering excellent service
• Adaptable and flexible: Adapt to changing priorities and customer requests
• Action-oriented: Proactive and driven to take initiative and get things done with quality
• Strong communicator: Genuine interest in people, communicate clearly, and actively listen
• Eager to learn: Open to feedback and looking for opportunities to grow
• Brand enthusiast: Passion for the brand and collection, love sharing enthusiasm with customers

🎁 Benefits

• 25% staff discount across all H&M Group brands (in-store and online)
• H&M Incentive Program (HIP)
• Employee Assistance Program (EPA)
• Vacation/Wellness, Holiday, and Parental Pay
• Commuter Benefits
• Pet Insurance (enrollment)