Keep our education product order pipeline moving - processing purchases and resolving order issues
Be the front line for customer and internal questions, digging in to find accurate answers.
Maintain accurate records that our customers and internal processes depend on.
Follow our processes accurately and consistently, while also surfacing opportunities to improve our
Use AI tools to move faster without cutting corners on quality or accuracy.

🎯 Requirements

Handled a high volume of detail-heavy tasks - order processing, data entry, ticketing, or similar -
Worked comfortably in Google Sheets or Excel to organize, clean, or QA data.
Picked up new software or systems quickly, with minimal hand-holding.
Communicated professionally with customers in English, ideally in a US-facing environment.
Used AI tools as part of a daily workflow - genuine curiosity and ease adopting new tools matters

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