Sales Engineer (IM)

📋 Description

• End-to-end technical onboarding of new merchants, from first integration to go-live
• Ongoing technical support for existing merchants across their lifecycle with Solidgate
• Support for the L1 Support team on technical and integration-related topics
• Participation in pre-sales calls, helping explain integration options and technical capabilities
• Merchant system integration with Solidgate: hosted payment pages, payment forms, Apple Pay / Google
• Guidance on optimal payment setups to help merchants scale efficiently and reliably

🎯 Requirements

• 2+ years of experience in technical support, technical account management, or a similar role
• Strong written and verbal communication skills — clear, structured, and merchant-focused
• Knowledge of Postman and basic SQL
• English at Upper-Intermediate level or higher
• Ownership mindset: you care about results and long-term merchant success
• Ability to work independently, prioritize effectively, and stay focused on what matters

🎁 Benefits

• High-impact role: You’re not inheriting a perfect system — you’re building one. Your work will
• Great product: We’ve built a fintech powerhouse that can be quickly scaled. Furthermore
• Massive growth opportunity: Solidgate is scaling rapidly — this role will be a career-defining move.
• You’ll work with top tech companies: Our clients are fast-growing SaaS, digital goods, and B2C
• A-player team: Work alongside top fintech professionals with a proven track record and results.