Sales & Service Lead | Responsable Des Ventes et du Service - Royalmount

📋 Description

• Deliver exceptional on-floor guest experiences and product coaching.
• Develop daily client relationships and product education.
• Analyze reports to shape strategies and actions.
• Collaborate with Operations and Visuals to manage budgets and inventory.
• Lead the team on the sales floor with staffing solutions.
• Model exemplar behavior to inspire daily ops and client service.

🎯 Requirements

• 2+ years in client-centric sales environment.
• Excellent interpersonal and written communication.
• Proven leadership and decision-making abilities.
• Ability to recruit and develop talent.
• Strong collaboration with community, studio, ops, and visuals.
• Willingness to open/close and weekend shifts.
• Fluent in English; French bilingual is a plus.