Sales & Service Manager - Willowbrook

📋 Description

• Investigate and root cause sales opportunities; escalate gaps with GM.
• Oversee Sales & Service team to deliver guest experience and product education.
• Lead in-store Sales & Service strategy with GM; execute initiatives on the floor.
• Ensure strong sales floor coverage and drive selling initiatives store-wide.
• Build client relationships daily and maintain brand messaging with guests.
• Partner with GM and cross-functional teams to align with store goals and planning.

🎯 Requirements

• 3-5 years retail or related industry leadership experience.
• Exceptional interpersonal and written/verbal communication skills.
• Working knowledge of MS Office (Word, Excel, Outlook).
• Able to lift up to 50 pounds; stand and move around store.
• Agile and adaptable; able to handle multiple tasks in changing environment.
• Strong time management and personal accountability.

🎁 Benefits

• Generous employee discount and free ALO Wellness Club membership.
• Medical, dental, and vision insurance options.
• 401(k) with company match.
• Monthly store incentives and clothing allowance.
• Free yoga classes at select locations.
• Mental health support and parent/employee benefits.