Sales Support Coordinator

📋 Description

• Provide day-to-day operational support to the sales team to complete tasks.
• Help resolve client and operational issues, escalating when needed.
• Liaise with Sales, Operations, Legal, Finance, Product, Privacy, and Risk.
• Accurately book deals and ensure trades are entered correctly.
• Track client data and expiries; flag upcoming dates to teams.
• Support payment and settlement activity, resolving exceptions.
• Assist with account and user setup, including platform access.
• Prepare customer reports and share timely information with stakeholders.

🎯 Requirements

• Prior experience in admin, customer service, sales support, or ops.
• Comfortable with Salesforce/CRM and MS Office; quick to learn new tools.
• Basic understanding of payments and/or FX processes; training provided.
• Familiarity with financial markets and instruments (spot, forwards, options) helpful.
• Proactive, can-do attitude; willing to own tasks.
• Clear, professional communication with clients and colleagues.
• Good problem-solving and strong attention to detail.
• Well organized with the ability to juggle multiple tasks and deadlines.

🎁 Benefits

• Competitive salary.
• Great career growth and development opportunities.
• Corporate benefits.