Sales Support Specialist

📋 Description

• Support an AE on the Strategic Sales team with operational tasks across the sales cycle.
• Act as internal liaison across Billing, Deal Strategy, Legal, and Security to resolve requests.
• Coordinate with Deal Desk, Contracts, Pre-Sales, and Security to ensure accurate paperwork.
• Build pricing and deal workflows; master internal pricing tools.
• Handle Order Form creation, amendments, and execution; ensure accurate BOMs.
• Prepare CPQ/quotes and maintain cross-functional trackers for issues.

🎯 Requirements

• 2+ years in sales operations, deal desk, or customer success/account management.
• Proficiency with Google Sheets and Excel.
• Experience with Salesforce CRM.
• Excellent written and verbal communication; detail oriented.
• Collaborative, proactive, and able to multi-task with cross-functional stakeholders.
• Basic understanding of how functions within an enterprise operate; knowledge of CPaaS/telecom is a

🎁 Benefits

• Competitive pay, generous time off, healthcare, retirement plan, parental leave.
• Remote-first with ad-hoc in-person team gatherings or customer meetings as needed.
• Equity plan and corporate bonus eligibility may apply.
• 401(k), paid sick time, PTO, and work-life balance perks vary by location.