Sales Support Specialist (Telecommunication)

Added
15 days ago
Type
Full time
Salary
Salary not provided

Related skills

billing excel google workspace data integrity microsoft office suite

๐Ÿ“‹ Description

  • Provide presales support for ACC/AT&T opportunities, including research and quoting
  • Generate accurate contracts and documentation while navigating ACC/AT&T terminology
  • Submit and track orders through ACC/AT&T provider systems with meticulous attention
  • Process and resolve billing tickets requiring careful analysis
  • Interface with AppDirect Advisors to support customer success with ACC/AT&T
  • Learn and master ACC/AT&T acronyms and system processes

๐ŸŽฏ Requirements

  • Bachelor's degree preferred
  • Attention to detail with managing complex, multi-step processes
  • Analytical skills; learn and apply complex terminology
  • Telecommunications or technology industry experience
  • Adapt concepts to new but similar situations requiring critical thinking
  • Proficiency in Google Workspace (Docs, Sheets, Gmail, Drive)
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