Salesforce Administrator

📋 Description

• Platform Expertise: Guide Salesforce implementation with configuration-first approach.
• Automation & Configuration: Use declarative tools like Flow, Entitlements, and Workflows.
• Case Management: Automate case lifecycle, triage to CSAT surveys.
• Technical Support: Provide escalated technical support across teams.
• Release Management: Manage deployments via CI/CD; Copado experience preferred.
• System Administration: Create and maintain user roles, profiles, security, and objects.

🎯 Requirements

• Certified Salesforce Administrator; additional certs preferred.
• Hands-on Salesforce Admin with Lightning Platform & Service Cloud.
• Development literacy: APEX, Force.com, SOQL, Triggers, Visualforce.
• Problem-solving mindset; strong communication.
• Future-focused: Experience Cloud, Einstein, Agentforce workflows.
• Collaborative spirit; eager to learn and share.

🎁 Benefits

• Office-first culture; 4+ days per week in Bristol office.
• Collaborative, inclusive environment.
• Diversity, equity, and inclusion is a focus.
• Visit dojo.careers for benefits information.