Salesforce/Certinia Administrator

📋 Description

• Create and manage user records, permissions, and access levels
• Tailor Salesforce and Certinia for Sales and Service Delivery teams, including creating custom
• Perform platform data maintenance including data queries and updates
• Stay current with Salesforce and Certinia major release updates, test features, and perform
• Provide guidance to business teams on new major release features and functionality
• Maintain documentation on system configurations, processes, and best practices

🎯 Requirements

• 3+ years of direct experience with Salesforce Sales Cloud, Certinia, including PSA, Accounting, and
• Experience integrating Salesforce and Certinia processes with Slack is a plus
• Salesforce Certified Administrator or Salesforce Certified Platform App Builder
• Experience with configuration and testing of new PSA and Salesforce functionality
• Ability to work cross-functionally with various stakeholders including Service Delivery, Sales
• Comfort dealing with ambiguity and excitement around building something new

🎁 Benefits

• 100% remote work
• Medical Insurance for you and eligible dependents
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards