Salesforce Manual QA + Agentforce

📋 Description

• Design and execute test strategies for Salesforce Agentforce implementations.
• Functional, regression, integration, system, UAT, end-to-end, smoke, and release validation testing.
• Validate Agentforce integrations with Salesforce Clouds and third-party apps.
• Test AI-generated responses and conversational experiences for accuracy and compliance.
• Conduct conversational AI, chatbot, prompt, performance, reliability, and scalability testing.
• Validate Salesforce Data Cloud integrations and data quality.

🎯 Requirements

• 4+ years in Salesforce QA, manual testing or related QA role.
• Hands-on Salesforce experience: Sales Cloud, Service Cloud, Experience Cloud, Data Cloud
• Mandatory Agentforce experience: AI agent testing, conversational flows, topics, actions, prompts
• Strong knowledge of functional, regression, integration, end-to-end, UAT, API, data validation
• Experience testing AI-generated responses for accuracy, relevance, compliance, reliability.
• API testing with Postman and Salesforce Developer Console.

🎁 Benefits

• Contract-based opportunity with remote work.
• Work on Salesforce/Agentforce with conversational AI and automation.
• Exposure to Salesforce Clouds, Data Cloud, integrations, and AI-driven workflows.
• Collaboration with developers, architects, BAs, and product owners.
• Opportunity to contribute to quality, reliability, and production readiness.