Salesforce Manual QA + Agentforce

📋 Description

• Design and execute test strategies for Salesforce Agentforce implementations.
• Perform functional, regression, integration, system, and E2E testing across Salesforce.
• Validate Agentforce integrations with Salesforce Clouds and third parties.
• Test AI-generated responses and conversational experiences.
• Conduct conversational AI, chatbot, prompt, and performance testing.
• Validate Data Cloud integrations and data quality.

🎯 Requirements

• 4+ years in Salesforce QA/manual testing or related QA role.
• Hands-on Salesforce experience: Sales Cloud, Service Cloud, Experience Cloud, Data Cloud
• Mandatory Agentforce experience: AI agent testing, flows, topics, actions, prompts, response
• Strong knowledge of functional, regression, integration, UAT, API, data validation, performance
• Experience testing AI-generated responses for accuracy and compliance.
• API testing with Postman and Salesforce Developer Console.

🎁 Benefits

• Contract-based opportunity with remote work.
• Work on Salesforce/Agentforce with AI and automation.
• Exposure to Salesforce Clouds, Data Cloud, and integrations.
• Collaborate with cross-functional teams.
• Contribute to quality, reliability, and production readiness.