Salesforce Senior Solutions Architect - Field Service

📋 Description

• Lead discovery workshops to understand service processes, operational pain points, business
• Design end-to-end Salesforce Field Service solutions covering service territories, work orders
• Translate business needs into solution architectures, process flows, implementation plans, user
• Advise clients on configuration and customization decisions, balancing immediate requirements with
• Guide integrations between Salesforce Field Service and connected systems, including CRM, ERP
• Provide architectural guidance on security, data visibility, data migration, reporting, automation

🎯 Requirements

• Salesforce Field Service Consultant and Certified Service Cloud Consultant certifications, or
• At least 5 years of consulting experience implementing Salesforce Field Service for clients with
• Proven experience leading or contributing to multiple full-lifecycle implementations, from
• Strong hands-on knowledge of the Salesforce platform, including configuration, data modeling
• Experience with Salesforce mobile solutions, offline functionality, and strategies for driving
• Familiarity with complex scheduling, optimization, service-level agreements, and high-volume

🎁 Benefits

• Remote work: Flexibility to work remotely within the United States.
• Work-life balance: An Unlimited Vacation Plan and flexible work options to support personal and
• Healthcare and wellness: Access to 24/7 virtual healthcare and a comprehensive wellness portal
• Learning and development: Access to thousands of online courses through partnerships with leading
• Leadership development: Opportunities to participate in dedicated leadership programs.
• Tuition support: Reimbursement for eligible external training to support continued professional