Customer Success is central to how we build, grow, and deliver value at Attio.
This isn't a traditional CS role; design scalable programs driving adoption, retention, and
Partner with customers to solve complex challenges and create repeatable programs, automations, and
Collaborate with Product, Engineering, RevOps, Solutions Engineering, Support, and Marketing to
Design and execute scalable CS programs that drive renewals and expansion.
Balance proactive programs with targeted engagements to maximize outcomes.

🎯 Requirements

5+ years of relevant experience including 3+ years in CS or Account Management.
Passion for technology and coaching customers on complex software.
Proven success building scalable CS programs and strong relationships.
Data-driven approach to identify needs and improve outcomes.
Experience at early- or growth-stage startup.
Builder mindset to create repeatable solutions and scale CS.

🎁 Benefits

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