Added
7 days ago
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Full time
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account management customer success french notion stakeholder management

๐Ÿ“‹ Description

  • Drive workflow adoption and value realization for a book of named accounts
  • Contribute directly to NRR with renewal and expansion pipeline
  • Partner with Solutions Consultants on expansion and renewal strategy
  • Define mutual success plans guiding customers through AI Transformation and ROI reviews
  • Facilitate use-case consultations guiding customers through Solutions Design
  • Identify opportunities to engage Services for complex implementations with delivery

๐ŸŽฏ Requirements

  • 3+ years driving customer adoption, value realization, renewals, or expansion in B2B software
  • You are a fluent French speaker
  • Strong customer-facing discovery instincts to map workflows and translate goals
  • Technical fluency to co-design, configure, and troubleshoot Notion workspaces
  • Commercial awareness to partner on renewal risk, expansion, and strategy
  • Ability to design workflows driving usage-based consumption and measurable outcomes

๐ŸŽ Benefits

  • Competitive compensation and equity
  • Benefits package and growth opportunities
  • Work with AI-native Notion platform
  • Collaborative, customer-focused culture
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