Scaled Outcomes Architect, New York

📋 Description

• Drive workflow adoption and value realization for named accounts.
• Contribute to NRR with renewal and expansion pipeline.
• Partner with Solutions Consultants on expansion/renewal strategy.
• Define mutual success plans guiding AI transformation and ROI reviews.
• Facilitate use-case consultations to identify new workflow opportunities.
• Learn Notion product and AI ecosystem to help customers build durable systems.

🎯 Requirements

• 3+ years driving adoption, value, renewals, or expansion in B2B software.
• Strong discovery instincts to map problems and workflows.
• Technical fluency to co-design, configure, and troubleshoot Notion workspaces.
• Commercial awareness for renewal risk and expansion strategy.
• Design workflows that drive usage-based consumption and outcomes.
• Program and stakeholder mgmt across a book of accounts with urgency.

🎁 Benefits

• Competitive cash compensation and equity.
• Comprehensive benefits and inclusive culture.
• Opportunity to work on AI-driven workflows on Notion.