Scaled Partner Associate

📋 Description

• Own a 200+ account long-tail partner base; manage inquiries, referrals, program mechanics, and product updates.
• Run signal-based outreach to partners; flag moments like new clients, overlaps, eligibility, or product updates.
• Keep partners engaged and informed with written communication rather than calls.
• Build lightweight enablement assets (email templates, FAQs, quick-reference guides) for self-service referrals.
• Identify activation signals or high-potential partners and escalate to the appropriate partner manager.

🎯 Requirements

• Strong written communicator: clear, direct, personable; manage relationships via email and Slack.
• Organized and detail-oriented; diligent with CRM data.
• Proactive, able to spot what needs attention and act without prompting.
• Process-oriented; looks to templatize, automate, or scale repetitive work.
• Comfortable using HubSpot, Slack, Pylon, and Euler.
• Interest in SaaS or Shopify/ecommerce ecosystem is a plus.

🎁 Benefits

• Competitive salary
• Learning opportunities
• Working in a great culture