Scheduler, Customer Success

📋 Description

• Coordinate and manage deposition scheduling requests, ensuring all logistical details are accurate
• Handle complex, high-priority scheduling and rescheduling requests, adapting quickly to changing
• Maintain detailed records of client preferences and communicate relevant requirements to internal
• Provide administrative support to Account Managers, including processing client requests
• Monitor and triage incoming requests through Zendesk, directing inquiries to the appropriate
• Communicate proactively with clients to confirm scheduling details, address questions, provide

🎯 Requirements

• At least two years of experience in administrative support, coordination, or operational
• Strong organizational and time-management skills, with the ability to prioritize competing
• Excellent written and verbal communication skills, including active listening and the ability to
• Strong attention to detail and the ability to manage complex, process-driven tasks efficiently
• Proficiency with technology, business software, and cloud-based applications; experience with
• Ability to learn new systems, tools, and procedures quickly and apply them effectively in daily

🎁 Benefits

• Competitive hourly pay: $20–$27 per hour.
• Medical coverage: Company-sponsored healthcare plans for employees and eligible dependents.
• Dental and vision insurance: Comprehensive coverage options to support employee and family
• Wellness and mental health benefits: Shared wellness resources and mental health benefits available
• Flexible paid time off: A flexible PTO policy designed to support work-life balance.
• Equity opportunities: Eligibility for equity options, allowing employees to participate in the