Scheduling Specialist

📋 Description

• Effectively coordinate the scheduling of participants appointments
• Assist with troubleshooting conflicts and urgent needs, communicating with all stakeholders (staff
• Address cancellation and rescheduling requests from both staff members and participants, ensuring
• Respond to incoming phone calls, emails, and contacts as scheduling requests are received
• Maintain and update team member availability in source systems to ensure accurate information is
• Communicate appointment confirmations and appointment reminders as outlined by department

🎯 Requirements

• High school diploma or equivalency required
• Minimum of one (1) year of healthcare experience required; PACE experience preferred
• Minimum of one (1) year of experience with Electronic Medical Records (EMR)
• Outstanding customer service orientation, especially in telephone and written communications
• Excellent organizational and communication skills

🎁 Benefits

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - 17 days of personal time off (PTO), 12 Paid holidays observed annually, and 6
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• Additional benefits