Spend your day in a queue taking calls from insurance agents across the country
Learn ACA enrollment to help agents enroll clients
Help agents troubleshoot the platform and answer questions about applications and referrals
Follow support protocols while providing thoughtful service on every call
Support with other related tasks as needed

🎯 Requirements

Residency in Florida, Ohio, Tennessee, Texas, Utah, or Virginia
Previous customer service experience
3+ years of combined education, work, or volunteer experience
Strong collaboration and multitasking in team settings with open feedback
A dedicated remote workspace with room for a desktop monitor and equipment
Reliable home internet with download speed exceeding 128Mbps

🎁 Benefits

Fully remote employment
Hourly wage: $16 ($18 bilingual in Spanish)
Equipment provided for the duration of the role
Monthly internet stipend
Paid training
Overtime opportunities

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