HealthSherpa

51-200 employees
15 jobs posted

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Seasonal Agent Support Representative (Remote - FL)

Customer Support

Added

23 days ago

Location

🌍 North America

Type

Contract

Salary

Salary not provided

Related skills

customer service remote work open enrollment health insurance aca enrollment

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📋 Description

Take calls from insurance agents across the country.
Learn ACA enrollment to help agents enroll clients.
Troubleshoot the platform and answer application questions.
Follow support protocols, balancing efficiency and empathy.
Support other related tasks as needed.

🎯 Requirements

Residency in FL, OH, TN, TX, UT, or VA
Previous customer service experience
3+ years of combined education/work/volunteer experience
Strong collaboration and multitasking in team settings
Dedicated remote workspace with room for a monitor
Quiet workspace free of background noise

🎁 Benefits

Remote-first company (US remote)
Health, vision, and dental coverage
HSA/FSA options
Grocery stipend and home internet reimbursement
401K with a match
Paid vacation and parental leave

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