Seasonal Agent Support Representative (Remote - FL, OH, TN, TX, UT, VA)

📋 Description

• Take calls from insurance agents across the country.
• Learn the ACA enrollment process to help agents enroll clients.
• Troubleshoot the platform and answer questions about applications.
• Follow support protocols with empathetic, efficient service.
• Support related tasks as needed.

🎯 Requirements

• Residency in FL, OH, TN, TX, UT, or VA
• Previous customer service experience
• 3+ years of combined education, work, or volunteer experience
• Strong collaboration and multitasking in team settings
• Dedicated remote workspace with room for a monitor and equipment
• Reliable home internet with download speed >128 Mbps

🎁 Benefits

• Fully remote employment
• Monthly internet stipend
• Computer and equipment provided
• Home office budget for remote team members
• Mental health and wellbeing support programs
• Paid training