Seasonal Agent Support Representative (Remote - OH)

📋 Description

• Take calls from insurance agents nationwide
• Learn ACA enrollment to help agents enroll clients
• Troubleshoot the platform and answer app questions
• Follow support protocols with empathy and efficiency
• Assist with related tasks as needed

🎯 Requirements

• Residency in Florida, Ohio, Tennessee, Texas, Utah, or Virginia
• Previous customer service experience
• 3+ years of combined education, work, or volunteer experience
• Strong collaboration and multitasking in team settings
• A dedicated remote workspace with room for a monitor
• Reliable home internet with speeds over 128 Mbps

🎁 Benefits

• Fully remote employment
• Equipment provided for the duration of the role
• Monthly internet stipend
• Paid training
• Overtime opportunities
• Home office budget