Seasonal Bilingual Agent Support Representative (Remote - FL)

📋 Description

• Spend your day in a queue taking calls from insurance agents nationwide
• Learn the ACA enrollment process to help agents enroll clients
• Troubleshoot the platform and answer questions about applications
• Follow support protocols while delivering thoughtful service
• Support with other related tasks as needed

🎯 Requirements

• Residency in Florida, Ohio, Tennessee, Texas, Utah, or Virginia
• Fluency in spoken and written Spanish
• Previous customer service experience
• 3+ years of combined education, work, or volunteer experience
• Strong collaboration and multitasking in team settings with open communication
• Reliable home internet with download speed exceeding 128Mbps

🎁 Benefits

• Fully remote employment
• Hourly wage: $18 for bilingual in Spanish
• Computer and equipment for the duration of the role
• Monthly internet stipend
• Paid training
• Overtime opportunities