Take calls from insurance agents across the country
Learn ACA enrollment process to help agents enroll clients
Troubleshoot the platform and answer questions about applications and referrals
Follow support protocols, providing thoughtful service with empathy on every call
Support with related tasks as needed

🎯 Requirements

Residency in Florida, Ohio, Tennessee, Texas, Utah, or Virginia
Fluency in spoken and written Spanish
Previous customer service experience
3+ years of combined education, work, or volunteer experience
Strong collaboration and multitasking in team settings
A dedicated space to work remotely with room for a desktop monitor and equipment

🎁 Benefits

Fully remote employment
Computer and equipment for the duration of the role
Monthly internet stipend
Paid training
Overtime opportunities

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