Seasonal Customer Service Representative (English & Spanish Speaking)

📋 Description

• Be the primary voice; handle high-volume inbound calls in EN/ES.
• Provide guidance on products, pricing, and site navigation.
• Manage orders: create orders, track shipments, process returns.
• Drive timely resolution in our ticketing system.
• Work Mon-Fri 5am-5pm PT; fully remote.

🎯 Requirements

• Based in Argentina.
• 2+ years in high-volume customer service or call center with inbound calls.
• English & Spanish proficiency (spoken and written).
• High School Diploma or equivalent.
• Proficient with Google Workspace and Microsoft Office; ticketing system experience.
• Own equipment; reliable 100 Mbps Wi‑Fi; available Mon–Fri 5am–5pm PT.

🎁 Benefits

• Fully remote with schedule aligned to U.S. business hours.
• 6-month seasonal contract with potential extension.
• Small, agile team with startup vibe.
• Training provided.