Answering customer inquiries via phone and email
Providing personal customer service to the contact running the book fair at the school
Checking in with the contact at the school to help run their fair
Distributing resources to the book fair contact to assist in book fair planning and operation
Updating the CRM as customer inquiries are solved
Operating and helping instruct customers on how to use the Square register

🎯 Requirements

Excellent communication and interpersonal skills
Comfortable providing support via phone and email
Ability to work independently and as part of a team
Strong attention to detail and accuracy
Ability to prioritize, multitask and stay organized
Proficient in using resources to provide great customer service

🎁 Benefits

Work with creative, empathetic colleagues
Professional development opportunities
Flexible, supportive work environment and balance
Commitment to inclusion and belonging

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