Seasonal Holiday Concierge

Added
2 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

crm salesforce customer service ecommerce concierge
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📋 Description

  • Host 30-minute live, on-camera consultations to personalize designs.
  • Support revenue growth with soft sales during consultations.
  • Upsell and cross-sell to help customers find the best items.
  • Act as Minted brand ambassador and answer product questions.
  • Document interactions in CRM and track quality KPIs.
  • Work weekends and evenings; schedule varies with demand.

🎯 Requirements

  • Strong sales orientation; love helping customers.
  • Excellent written and verbal communication skills.
  • 2+ years of experience with customers (premium brand preferred).
  • Bachelor's degree or equivalent work experience.
  • Experience with Salesforce or other CRM (a plus).
  • Flexible weekend/evening availability.
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