Seasonal Print Production Support Specialist - 2026

📋 Description

• Respond to calls, emails, and chats from customers in accordance with our policies and procedures
• Act as the primary expert for live contacts (specializing in phone support) and guide the customer
• Review incoming requests to determine if an issue is an internal error or a customer-driven change.
• Open and navigate Adobe Illustrator and Photoshop files to diagnose print issues, proofread and
• Work cross-functionally to ensure a seamless transition for customers moving from general support
• Record detailed technical data within Salesforce to help the team track trends and recurring

🎯 Requirements

• Excellent written and verbal communication skills, with the ability to adjust your tone for live
• Proficiency in Adobe Illustrator, Photoshop, and Acrobat Pro (or similar design, photo, and
• The ability to think critically to solve complex print and design problems on the fly.
• Experience with Salesforce Lightning and Google Suite.
• The ability to work effectively in a remote, team-oriented environment, engaging effortlessly with
• Ability to work a schedule that includes at least one weekend day.

🎁 Benefits

• Compensation: Minted utilizes a market-based compensation model with four geographic tiers. Final