Security Customer Success Engineer (SCSE)

📋 Description

• Lead security conversations with customer security teams to address concerns and validate Wrike’s capabilities
• Help resolve security-related objections that may impact deal progression
• Promote Wrike Lock and data residency features aligned to customer needs
• Complete security questionnaires, RFPs, and portal assessments quickly
• Use AI tools and knowledge bases to deliver high-quality security responses
• Partner with Security team to stay aligned on product updates, vulnerabilities, and roadmap

🎯 Requirements

• 3+ years in a customer-facing technical role, SaaS preferred
• Strong ability to explain security/compliance to technical and non-technical audiences
• Experience addressing objections and guiding security discussions
• Solid understanding of cloud security principles
• Knowledge of GDPR and CCPA data privacy regulations
• Familiarity with SOC 2, ISO 27001, and HIPAA frameworks

🎁 Benefits

• 28 calendar days of paid vacation
• Sick Leave: 5 paid sick days
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity
• 2 Volunteer Days
• Health Insurance (Employees + Dependents)
• Full-remote & On-demand access to Co-working space