Security & Legal Specialist

Added
13 days ago
Location
Type
Full time
Salary
Salary not provided

Related skills

security gdpr training materials workflow design data protection
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📋 Description

  • Handle complex security incidents, GDPR cases, and legal complaints (CNIL deadlines).
  • Manage external stakeholders (CNIL, Insurance Ombudsman, Signal Conso) within deadlines.
  • Own KPI monitoring and yearly complaints reporting to Alan's Board.
  • Design workflows, escalation paths, macros, and help content for L1/L2.
  • Identify automation opportunities; scale across countries with Care Ops and Product.
  • Build training materials; ensure regulatory training completion.

🎯 Requirements

  • GDPR/privacy ops or legal complaints in regulated sector (1-2 yrs)
  • Fintech/insurtech/health compliance ops experience a plus
  • Fluent French (C1+) and proficient English
  • Navigate GDPR/CNIL without being a lawyer; supported by Legal/DPO
  • Strong communication; brief product teams and coach front-line agents
  • Operational rigor; identify automation opportunities and drive projects

🎁 Benefits

  • Fair rewards with generous equity packages
  • Hybrid office with Canada HQ; ~4 days in-person
  • Top-of-the-line equipment and setup
  • 6-week vacation policy and flexible hours
  • Comprehensive health insurance for you and family
  • Transit reimbursement and RRSP matching
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