Security Scheduling Manager

📋 Description

• Establish and review schedules to minimize overtime (WinTeam)
• Build relationships with clients and employees
• Coordinate support services to meet goals and service quality
• Monitor staff performance and disciplinary actions; conduct appraisals
• Maintain personnel files and workforce systems with HR
• Stay current on federal/state guidelines affecting the role

🎯 Requirements

• High School diploma or GED; 2 years supervisory security/customer service experience
• Experience in heavy-volume call centers preferred
• Must be 21+ years old
• Ability to obtain/maintain state security license
• Proficiency with Microsoft Office and scheduling software
• Pre-employment drug screen and criminal background check required

🎁 Benefits

• Paid time off
• Medical and dental insurance
• Paid holidays
• Pension/retirement benefits
• MBO bonus and opportunities for career growth