Security Scheduling Manager

📋 Description

• Supervise day-to-day security operations scheduling to minimize overtime.
• Build, maintain client and employee relationships.
• Report operational matters to VP of Operations and senior management.
• Coordinate support services to meet financial and operational goals.
• Handle escalated security issues and emergencies.
• Monitor staff performance and maintain appraisal programs.

🎯 Requirements

• High School diploma or GED; 2 years as a supervisor in security or customer service.
• Experience in a heavy-volume call center preferred.
• Must be at least 21 years old.
• Ability to acquire and maintain a security license as required by state.
• English reading/writing/speaking; bilingual a plus.
• Proficiency with Microsoft Office; scheduling software a plus.

🎁 Benefits

• Salary starts at $58,000 - $60,000
• Paid time off, MBO bonus, medical and dental insurance, paid holidays
• Pension/retirement benefits; training and career growth opportunities