Senior Account Manager

📋 Description

• Own the commercial success of a portfolio of Lucidworks’ largest and most strategic accounts
• Develop and execute multi-year account strategies that align Lucidworks solutions with client
• Serve as the executive relationship owner for your clients, building trust with executive sponsors
• Source, qualify, and close the largest and most complex expansion opportunities, developing
• Maintain an accurate renewal forecast and commercial pipeline, communicating business outlook, risk
• Represent the voice of the client across Lucidworks as the executive escalation owner for business

🎯 Requirements

• Demonstrated ownership of complex enterprise client relationships, balancing retention, growth, and
• Track record of leading enterprise renewals, commercial negotiations, and large expansion deals to
• Ability to build trusted executive relationships, influence senior stakeholders, and translate
• Excellent communication, presentation, and executive facilitation skills, with experience leading
• Ability to use Gen AI tools to improve account planning and client communications while applying
• Experience managing enterprise SaaS clients within a subscription-based business model.

🎁 Benefits

• Medical, dental, and vision coverage
• Variety of voluntary benefits
• Generous PTO policy
• Various leave policies
• 401(k)
• Paid holidays