Senior Account Manager

📋 Description

• Manage a portfolio of strategic enterprise accounts, owning Gross Retention, Net Retention
• Develop and execute multi-year account strategies aligned with client business priorities and
• Serve as primary executive relationship owner, building trust with senior stakeholders and C-suite
• Lead Executive Business Reviews and strategic client discussions, demonstrating measurable business
• Identify, qualify, and close complex expansion opportunities across strategic accounts.
• Lead pricing, contract, and renewal negotiations including multi-year and non-standard agreements.

🎯 Requirements

• Demonstrated experience managing complex enterprise client relationships across a portfolio
• Proven track record of leading enterprise renewals, commercial negotiations, and large expansion
• Consistent achievement of retention, renewal, and revenue growth objectives.
• Strong forecasting and pipeline management skills with proactive risk mitigation.
• Ability to build trusted relationships with executive stakeholders and influence senior
• Experience translating client business priorities into multi-year account strategies and

🎁 Benefits

• Annual salary range of $125,000–$160,000 USD
• Fully remote position for candidates based in the United States.
• Senior individual contributor role with significant autonomy and strategic ownership.
• Opportunity to manage high-value enterprise relationships and drive substantial commercial growth.
• Exposure to innovative SaaS, AI, digital experience, and commerce technologies.
• Opportunity to mentor colleagues and influence account management practices.